What does “regenerated” mean?
+
Every appliance is dismantled, cleaned, tested and repaired by our technicians. We replace worn components with original spare parts and certify that it works before it goes on sale.
How long is the warranty?
+
All our refurbished appliances come with a 24-month warranty, just like new products. If a fault occurs we come to your home or replace the appliance.
Can I return the product?
+
Yes, you have 14 days from delivery to return it with no penalty. If your address is within the IVIS courier area we arrange the pickup and the cost is deducted from your refund; otherwise you ship the product back yourself at your own expense.
Do you take away my old appliance?
+
WEEE collection of your old appliance is included only with the "Full service" tier of IVIS delivery. Disposal is certified.
How much does delivery cost?
+
From €3.99 for small appliances to €19.99 for large ones (kerbside). Indoor delivery with installation is calculated at checkout.
Which payment methods do you accept?
+
Credit or debit card (Visa, Mastercard, Amex), Klarna in 3 interest-free instalments, PayPal, Google Pay, Apple Pay and bank transfer.
